Did you receive mail from us?
Did you receive mail from us?
We may communicate with you by mail for many reasons, including:
- to send you a check for your refund or an additional payment;
- to let you know we adjusted your refund;
- to request information that supports what you reported on a return; and
- to let you know about a change to your tax account.
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You or your business can use Quick Pay to make a payment toward a bill, notice, or installment payment agreement (IPA).
For step-by-step instructions, watch our Quick Pay demo for individuals or our Quick Pay demo for businesses.
Benefits include:
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Types of Mail we send
Request for Information letters
We may send you a Request for Information (Form DTF-948 or DTF-948-O) letter if we need documentation to support what you claimed on your personal income tax return.
If you receive one of these letters, or another personal income tax letter, respond as soon as you can so we can continue processing your return—and refund!
Letters to property owners
If you're a homeowner, we may send you a letter about STAR. Visit our STAR resource center to view a copy of the letter you received, and to learn what to do next.
Receive a different property letter? We also send letters to request additional information about property exemptions you may be entitled to. Follow the directions on your letter to learn more.
Bills and notices with an amount due
If you receive a bill or notice, you can find the amount due and due date in the upper-right corner.
You can pay your amount due on our website, either directly from your bank account for free or by credit or debit card for a fee. Watch our Demo: Making a bill payment for step-by-step instructions.
If you disagree with the amount shown or can't pay in full, you have options for resolving your bill or notice.
Other notices
Some notices explain an action we took or decision we made. These may later result in a bill.
Other notices request additional information about what you reported on a return for a tax other than personal income tax. These may include a letter from our audit department.
If you need to provide information, or want to challenge a Tax Department decision, you can respond online. We'll walk you through the process.
Informational letters
We may mail you information and resources to make it easier for you to file, pay, and perform other business with the Tax Department. These letters always point to our website, or include a QR code to scan and follow to our website.
We include much of this same information in our emails. Subscribe today to receive emails with tax tips, news, resources, and more. (If you have an Online Services account, you can additionally sign up to receive certain bills and notices electronically.)
Lost, stolen, or uncashed check letters
Did you receive a letter asking you to complete Form DTF-32, DTF-33, DTF-36, TD-210.2, TD-210.3, or TD-210.7? To receive your new check sooner, use your mobile device to submit your form online!
- Scan the QR code on your letter.
- Snap a photo of your completed form.
- Submit your photo.
Benefits include:
- security, without the hassle of an account
- no printer or computer required
- instant confirmation we received your form
What we're mailing Now
You received this notice because you have not amended your New York State return to reflect changes to your federal return made by the IRS (DTF-961-E)
If you received this Notice of Additional Tax Due, you owe New York State income tax based on adjustments the IRS made to your federal return.
Generally, you must report to New York State any changes made to your federal income tax return within 90 days from the final IRS determination. However, if you agree with the adjustment and calculation shown on this bill, you do not need to file an amended return to report these changes. Simply pay the amount due. The easiest and fastest way to pay your bill is to pay online.
If you received a revised notice from the IRS and the calculation on this bill does not reflect those revisions, send us a copy of the revised notice or document. For instructions, refer to the Request a review section of your bill.
You received this bill (DTF-966-E) because you did not prepay enough of your 2022 tax through estimated tax or withholding
If you received Form DTF-966-E, Notice and Demand for Payment of Tax Due, you did not prepay enough of your 2022 income tax through estimated tax or withholding.
You must prepay income tax as you earn or receive income during the tax year, not when the income is reported to you, such as on Form W-2 or Schedule K-1. Because you did not prepay enough, you must pay a penalty.
If you disagree, refer to your bill for a list of conditions where you may not owe this penalty.
Statement of Proposed Audit Change regarding the resident credit for the pass-through entity tax (PTET) (DTF-960-E)
If you received a Statement of Proposed Audit Change for the resident credit you claimed, it's because you claimed the credit based on taxes paid to a state or states that did not have a tax substantially similar to New York State’s pass-through entity tax (PTET). For a list of jurisdictions with a tax that qualifies as substantially similar to New York State’s PTET by tax year, see States with a tax substantially similar to PTET.
Statement of Proposed Audit Change for incorrect amount of retirement contributions or payments to a flexible benefits program (DTF-960-E)
If you received a Statement of Proposed Audit Changes regarding 414(h) contributions or IRC-125 payments, it's because you must add these amounts back to your federal adjusted gross income when you file your personal income tax return.
For more information, see Public employee 414(h) retirement contributions and New York City flexible benefits program (IRC 125).
You must register to continue receiving the Basic STAR property tax exemption (RP-425-BR)
If you received this letter (Form RP-425-BR), our records indicate you own a property that has been receiving a Basic STAR property tax exemption. By law, properties receiving a STAR exemption must be registered with our department. However, your property is not registered. To continue receiving the Basic STAR exemption, you must register for STAR.
For instructions, see You must register to continue receiving the Basic STAR property tax exemption.
Concerned about fraud?
Please report any suspicious contact, including by mail, you have with individuals claiming to be Tax Department or IRS employees. To learn how to recognize and report a scam, see Report a scam.